Postanite partner
Pogosta vprašanja
Certificiranje in usposabljanje
Stopite v stik
Naslov pogostih vprašanj
-
Q: Why cannot I see the flow line in the APP from PV to the HM6 system?A: In the case of weak sunlight, the power is low relatively, therefore, the energy flow line is disconnected. This situation may also exist in the energy flow line of the load, grid, and battery.
-
Q: What is the Regular Mode in ESYSunhome APP?A: It is the default setting for HM6 All-in-one system. In this mode, the load will be powered first, and the excess power will be charged to the battery first, and then supply back to the grid.
-
Q: Does my HM6 need regular maintenance?A: HM6 is maintenance free device. The connection to Internet allows remote software updates.
-
Q: Can they use in 2 parallel HM6 single phase?A: We don’t support HM6 parallel connection at this stage. As we are optimizing the design of HM12 (AC output power=12kW) and will launch late this year, clients can choose HM12 which will be a more efficient and cost-effective solution.
-
V: Potrebujem 800 mm prostora nad njim.A: Priporočamo največ 6 baterij.
-
V: Kakšen je časovni okvir za vklop rezervnega napajanja med izpadom električne energije?A: Tovarniški testi so bili opravljeni, HM6 lahko doseže brezhibno preklapljanje v mikrosekundah in morda sploh ne boste opazili utripanja luči.
-
V: Ali HM6 podpira zasnovo za naknadno vgradnjo z izmenično sklopko?A: Da, HM6 podpira zasnovo z izmenično sklopko, kar je mogoče doseči tako, da pustite priključke PV+/PV- nepovezane ali pa zamenjate trenutni enosmerno sklopljeni razsmernik z našim sistemom vse v enem, ki ga toplo priporočamo.